Frequently Asked Questions
Answers to all your questions about m71com
From opening an account to depositing with bKash, claiming bonuses, and safe gaming — all your questions about m71com answered in one place.
m71com is a trusted online gaming platform for players in Bangladesh. Whether you are a new player or an experienced gamer, questions naturally come up. On this page we have provided detailed answers to the most frequently asked questions about account registration, deposits and withdrawals, game rules, bonuses, and responsible gaming. If you cannot find an answer, contact our 24/7 live chat support.
ACCOUNT & REGISTRATION
Account and Registration
To open an account at m71com you will need an active mobile number, a valid email address, and a strong password. The registration process is quick and fully available in Bengali. Registering with accurate information ensures no complications when withdrawing later.
m71com is only for individuals aged 21 or older. Please make sure you meet this age requirement. Registering underage or providing false information may result in account cancellation. We place the highest importance on responsible gaming.
No, only one account per person is allowed. Attempting to open multiple accounts may result in all accounts being permanently closed and deposited funds being forfeited. This rule is strictly followed at m71com to ensure fair play.
Use the "Forgot Password?" option on the login page. A verification code will be sent to your registered mobile number or email. After verifying with the code you can set a new password. If you have trouble, contact our 24/7 live chat directly.
Yes, for security purposes m71com may verify your identity for withdrawals above a certain amount. You may need to submit a photo of your national ID or passport along with your payment account details. This process is completed quickly and keeps your account secure.
DEPOSITS & WITHDRAWALS
Deposits and Withdrawals
Deposits from bKash to your m71com account are generally instant — in most cases the balance updates within seconds. During busy periods it may take up to 5 minutes. If your balance does not appear after depositing, contact live chat with your transaction ID.
The minimum deposit amount at m71com is ৳300 for all payment methods. This applies to bKash, Nagad, Rocket, and bank transfer alike. Starting with a small amount to get familiar with the platform is a good practice.
The withdrawal process at m71com is generally completed within 15 minutes to 2 hours. The minimum withdrawal amount is ৳800. If account verification is complete and any active bonus conditions are met, payment is received in the shortest possible time.
Yes, both deposits and withdrawals are possible through Nagad and Rocket. bKash and bank transfer are also supported. The same minimum amounts apply for all methods — ৳300 for deposits and ৳800 for withdrawals.
m71com does not charge any transaction fees itself. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own service charges. For bank transfers, your bank's own fee policy may apply, which is outside m71com's control.
If the funds have not arrived within 2 hours of making a withdrawal request, contact m71com via live chat or email at [email protected]. Providing the withdrawal ID and payment method details will allow our support team to resolve it quickly.
GAMES & GAMEPLAY
Games and Gameplay Rules
To bet on BPL matches at m71com, go to the cricket section, select an ongoing or upcoming match, and choose your preferred market (match winner, total runs, wickets, etc.). Enter your bet amount and confirm. In-play betting is also available, allowing you to place bets while the match is in progress.
RTP stands for Return to Player — it is a statistical indicator of what percentage of total bets a game is expected to return to players over the long term. It is a long-term average, not a guaranteed return in every session. A higher RTP generally indicates a greater chance of returns.
The m71com live casino section features games from top providers including Evolution Gaming and Ezugi. These include live roulette, blackjack, baccarat, Sic Bo, Dream Catcher, and much more. All games offer the experience of playing directly with real dealers.
Yes, m71com is fully mobile-friendly. All slots, live casino, and sports betting games can be played directly from a browser on both Android and iOS devices. No separate app download is needed — just open m71com in your browser and enjoy.
Aviator by Spribe is a crash game where a plane takes off and a multiplier keeps increasing. You must cash out before the plane flies away. The longer you wait to cash out, the greater the potential win — but the risk also increases. The game's outcome is controlled by a verifiable algorithm.
Yes, m71com uses software only from reputable and trusted game providers — such as PG Soft, Pragmatic Play, JILI, Spribe, and Evolution Gaming. These providers are regularly tested by independent third parties. Fair play and a Random Number Generator (RNG) are ensured.
BONUSES & PROMOTIONS
Bonuses and Promotions
After opening a new account at m71com, a 100% bonus of up to ৳8,000 is available on your first deposit. For example: depositing ৳1,000 gives you an additional ৳1,000 bonus, so you start playing with a total of ৳2,000. The bonus is added to your account automatically.
The wagering requirement for the welcome bonus is 10x. This means the bonus amount must be bet 10 times before withdrawing. Example: if you receive a ৳1,000 bonus, you need to place a total of ৳10,000 in bets. This condition is reasonable and relatively low for the Bangladesh market.
m71com's VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. You move up automatically through regular play. Each level comes with a weekly cashback — up to 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum, and 0.8% at Diamond.
Yes, winnings from bonuses can be withdrawn — but only after the bonus wagering requirement (10x) has been met. Once the condition is fulfilled, your entire balance is treated as real money and the normal withdrawal process can be followed.
Yes, m71com regularly offers special promotions for festivals and sports seasons. During Eid, BPL, the T20 World Cup, or IPL season, special reload bonuses, free spins, and cashback offers may be available. Check the promotions section regularly or ask via live chat for the latest offers.
SAFETY & RESPONSIBLE GAMING
Safety and Responsible Gaming
Yes, m71com uses SSL encryption technology to keep all your personal information and transaction details secure. No information is sold or shared with third parties. See our privacy policy for more details.
If you feel you need a break from gaming, m71com offers the option to temporarily suspend your account or permanently self-exclude. Contact our 24/7 live chat or email us at [email protected] for this. We place responsible gaming as our top priority.
Yes, as part of responsible gaming m71com allows players to set their own deposit limits. You can set your preferred daily, weekly, or monthly limit through live chat. These limits will help you enjoy the platform while staying within your budget.
Contact our 24/7 live chat immediately or send an email to [email protected]. Our security team will lock your account right away and begin an investigation. At the same time, change your password quickly — and if you use the same password elsewhere, change those too.
m71com believes in raising awareness about responsible gaming. If a family member is in difficulty, you can request a third-party self-exclusion on their account. Contact us and explain the situation — we are ready to provide all possible support. Visit our responsible gaming page for more information.
Still have questions?
Our expert support team is available 24 hours a day, 7 days a week in Bengali. Chat with us directly via live chat or reach us by email.
Log in to start chatting