m71com Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") form a legally binding agreement between m71com ("Platform", "we", "us") and its users ("you", "member", "player"). These terms and conditions are written in English and apply to Bangladeshi users.

Key Definitions

• Platform: The m71com website and all its associated services.
• Member / Player: Any person who holds a registered account on m71com.
• Account: A profile registered on the platform with personal login credentials.
• Funds: The amount of money deposited in a member's account.
• Bonus: Promotional credits or rewards granted by the platform.
• Wagering Requirement: The condition requiring a specified amount to be wagered before bonus funds can be withdrawn.
• KYC: "Know Your Customer" — the identity verification process.

The terms and conditions of m71com apply to all registered members and come into effect upon accessing or using the platform. We reserve the right to amend these terms and conditions at any time.

2. Account Registration and Eligibility

To register on the m71com platform, you must meet the eligibility criteria below. If these conditions are not met, you will not be permitted to create or maintain an account.

Registration Eligibility

• The applicant must be at least 21 years of age.
• A valid and active email address is required.
• Each individual may open only one account.
• All information provided at the time of registration must be truthful, accurate and complete.
• The user must be capable of making decisions regarding the use of the service using their own judgment.

Registration Process

During registration, you will be required to provide your full name, date of birth, email address, and details of your preferred payment method. m71com may at any time request identity documents, bank statements, or other documents for KYC verification. Withdrawal facilities may be limited until verification is complete.

m71com reserves the right to reject any registration application or cancel an existing account, particularly if the information provided is false or incomplete.

3. Account Security and Responsibility

Maintaining the security of your m71com account is entirely your responsibility. Login credentials (username and password) must be kept confidential.

• Do not share your account details with any third party.
• Always log out after leaving your account, especially on shared devices.
• Use a strong password and change it regularly.
• If you notice any unauthorized access or suspicious activity, notify our support team immediately.

Any activity carried out through your account — even if unauthorized — will be considered your responsibility, unless you have promptly notified m71com. Accounts are non-transferable and must not be used on behalf of any other person.

4. Deposits, Withdrawals and Payment Policy

m71com supports local payment methods in Bangladesh. All financial transactions are conducted in Bangladeshi Taka (BDT / ৳).

Supported Payment Methods

bKash, Nagad, Rocket and bank transfer.

Deposit Rules

• Minimum deposit amount: ৳300 (per method).
• Deposited funds are generally credited to the account instantly.
• Deposits may only be made from a payment account registered in your own name.
• Using third-party payment methods is strictly prohibited.

Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 15 minutes to 2 hours.
• KYC verification must be completed before withdrawals.
• Withdrawals will only be processed to the same method used for the deposit.
• Bonus funds cannot be withdrawn until the active bonus wagering requirements have been met.

m71com reserves the right to review any withdrawal request in order to prevent suspicious financial activity or money laundering. Additional documents may be requested if necessary.

5. Bonuses and Promotional Offers

m71com offers various types of bonuses and promotional offers. These offers are subject to specific conditions and all bonuses are bound by these terms and conditions.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives a ৳1,000 bonus — total balance ৳2,000. Depositing ৳18,000 gives the maximum ৳8,000 bonus — total balance ৳26,000.

Bonus Terms and Conditions

• Welcome bonus wagering requirement: 10x (the bonus amount).
• The bonus is applicable once only and cannot be applied to multiple accounts.
• Bonuses are usable on specific games only — the list of eligible games can be found on the promotions page.
• If the wagering requirement is not met within 30 days of the bonus being credited to the account, the bonus will be cancelled.
• Any attempt to obtain bonuses through fraudulent means may result in account cancellation.

VIP Program

The m71com VIP program has a total of 5 tiers. Weekly cashback is available at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.3% weekly cashback.
• Gold: Up to 0.5% weekly cashback.
• Platinum: Up to 0.6% weekly cashback.
• Diamond: Up to 0.8% weekly cashback.

The conditions for advancing to each VIP tier and the detailed rules for cashback payments can be found on the VIP page. m71com reserves the right to change the rules of the VIP program at any time.

6. Gaming Rules and Fair Play

m71com is committed to ensuring a safe and fair gaming environment. All games on the platform are operated using software from accredited technology providers.

• The outcome of all games is determined by a certified Random Number Generator (RNG).
• Players must always play fairly and honestly.
• Any attempt to manipulate game results is strictly prohibited.
• In the event of a technical issue during a game, m71com reserves the right to make a final decision.
• If a game is left incomplete due to a disconnection or technical error, action will be taken in accordance with the rules of the applicable game provider.
• Disturbing, threatening or insulting other players in multiplayer games is prohibited.

m71com does not guarantee outcomes or wins and losses in any game or service. Gaming is a form of entertainment — not a means of financial gain.

7. Prohibited Activities

The activities listed below are strictly prohibited on the m71com platform. Violating these prohibitions will result in immediate account closure and legal action may be taken where applicable.

• Creating or maintaining multiple accounts.
• Providing false or misleading information.
• Using a third-party payment account or card.
• Using bots, scripts or automated software to operate games.
• Using any technique or software to alter game results.
• Conducting money laundering or illegal financial activities.
• Attempting to bypass the platform's security measures.
• Engaging in threatening or offensive behavior toward other users or m71com staff.
• Attempting bonus fraud or exploiting system vulnerabilities.

8. Account Suspension and Closure

m71com reserves the right to temporarily suspend or permanently close any account in the circumstances described below:

• Violation of these terms and conditions.
• If the information provided is found to be false or incomplete.
• Failure to cooperate with the KYC verification process.
• If there is suspicion of fraud, deception or illegal activity.
• Extended account inactivity (12 months or more).

Upon account closure, the process of returning legitimate funds (excluding bonuses) will be completed, however funds may be held during any active investigation.

Voluntary Account Closure

If you wish to close your account yourself, please notify our support team. To learn more about self-exclusion and responsible gaming tools, visit our Responsible Gaming page.

9. Intellectual Property Rights

All content on the m71com platform — including logos, trademarks, graphics, text, software, algorithms and other materials — is the property of m71com or its licensors and is protected by international intellectual property law.

• Reproducing, distributing or modifying any content from the platform without prior permission is prohibited.
• Using the m71com brand name or logo for commercial purposes is not permitted.
• Content from game providers is subject to their own intellectual property policies.

10. Limitation of Liability & Disclaimer

m71com strives to provide the highest quality service. However, our liability is limited in the following cases:

• Losses caused by technical errors, server outages, or internet connectivity issues.
• Delays or errors caused by third-party services or payment gateways.
• Losses resulting from unauthorized account access, where the member has failed to keep their credentials secure.
• Service unavailability during maintenance periods.

m71com is not liable under any circumstances for a member's direct or indirect financial loss, lost opportunities, or emotional distress. In particular, the member alone bears full responsibility for any financial loss arising from gaming.

11. Privacy & Data Protection

The protection of your personal information is of the utmost importance to us. m71com keeps your data secure using SSL encryption and modern data protection technology.

Full details of how we collect, use, and protect your information can be found on our Privacy Policy page. By accepting these terms and conditions, you are also accepting our privacy policy.

m71com never sells your personal information to third parties. However, information may be disclosed under legal obligations, for fraud prevention, or upon request by regulatory authorities.

12. Changes to Terms

m71com reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, registered members will be notified by email or through a notice on the platform.

• Updated terms will take effect from the date of publication.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• If you do not agree with the new terms, please request that your account be closed.

The latest terms will always be available on this page. No previous version of the terms will remain applicable.

13. Age Restriction & Responsible Gaming

m71com is for users aged 21 and above only. Registration or use of the platform by minors is strictly prohibited. If we become aware that a minor has registered, their account will be immediately closed and all funds may be forfeited.

We place the highest importance on responsible gaming. m71com offers various self-regulation tools, such as deposit limits, self-exclusion options, and session time restrictions. To learn more about these tools, visit our Responsible Gaming page.

If you or someone you know shows signs of problematic gaming behavior, please contact us for support.

14. Contact & Dispute Resolution

If you have any questions, concerns, or complaints about m71com's terms and conditions, please contact us. We provide support in Bengali 24/7.

• Live Chat: Instant support 24/7.
• Email: [email protected]

Upon receiving a complaint, we will begin an investigation as soon as possible and keep the relevant parties informed of progress. More complex matters may take additional time to resolve — in such cases, we will provide you with regular updates.

If you are not satisfied with our internal complaint resolution process, you may request a review of the matter through the applicable third party.