m71com Privacy Policy
m71com places the highest importance on protecting your personal information. This policy explains in detail how we collect, use, and keep your information secure.
Introduction and Scope
m71com ("we", "us", "platform") is a trusted online gaming platform in Bangladesh. This privacy policy ("policy") explains our practices and responsibilities regarding the personal information of you — users of our website, mobile version, and related services ("you", "your").
By registering an account on m71com, logging in, or using any of our services, you consent to the terms described in this policy. If you disagree with any part of this policy, please refrain from using our services.
This policy applies alongside m71com's Terms and Conditions and Responsible Gaming policy. We reserve the right to update this policy at any time, and you will be notified of any significant changes.
What Information We Collect
To provide you with a smooth service experience, m71com collects various types of information. This information comes from the following two main sources:
2.1 Information You Provide Directly
Information you provide during account registration, verification, or support requests:
- Full name and date of birth
- Email address
- National ID or passport number (for age verification)
- bKash, Nagad, Rocket, or bank account details (for processing transactions)
- Your preferred language and communication method
- Content of messages you send via live chat or email
2.2 Automatically Collected Information
Information collected through technical means when you use our platform:
- IP address and device type
- Browser type and operating system
- Page visits, click patterns, and session duration
- Game play history, betting records, and transaction logs
- Information obtained through cookies and similar tracking technologies
Purpose of Information Use
m71com uses your information only for the following legitimate purposes:
- Account management: Handling registration, login, identity verification, and account security.
- Transaction processing: Managing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers.
- Service improvement: Personalizing the gaming experience and improving platform performance.
- Security and fraud prevention: Ensuring authorized transactions and detecting suspicious activity.
- Legal compliance: Adhering to applicable laws and regulations and cooperating with authorities when required.
- Customer support: Providing 24/7 support in Bengali, resolving complaints, and answering questions.
- Responsible gaming: Identifying addiction risks and taking supportive measures when needed.
- Marketing communications: Sending promotions and updates with your consent (which can be withdrawn at any time).
Information Sharing and Disclosure
m71com does not sell or lease your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Only the information necessary to deliver the relevant service is shared with payment processors (bKash, Nagad, Rocket, bank), game software providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe), and technology service providers. These partners are bound by our strict confidentiality agreements.
4.2 Legal Requirements
We will disclose information when legally required to do so under a court order, a directive from a regulatory authority, or applicable law.
4.3 Corporate Changes
In the event of a business restructuring, merger, or asset transfer, your information may be transferred to the new operating entity, but the protections of this policy will remain in effect.
Cookies and Tracking Technologies
m71com uses cookies and similar technologies to enhance your browsing experience and ensure platform functionality. The types of cookies we use:
- Essential cookies: Required for login sessions and security; without these the platform will not function properly.
- Functional cookies: Help remember your preferences (language, game history).
- Analytics cookies: Monitor platform usage and help improve our services.
You can control or delete cookies through your browser settings, though this may limit some services.
Data Retention and Security
6.1 Retention Period
m71com retains your personal information only for as long as:
- Your account remains active and it is needed to provide the service;
- Required to fulfill legal obligations (generally at least five years for financial records);
- Relevant for resolving disputes or defending claims.
6.2 Security Measures
m71com follows industry best practices to protect your information:
- SSL encryption: All data transmissions are encrypted using SSL/TLS technology.
- Data encryption: Stored sensitive information is kept in an encrypted state.
- Access controls: Only authorized personnel have access to the information they need.
- Regular security audits: Routine testing is conducted to identify and address system vulnerabilities.
- Two-factor authentication: An additional verification layer for account security.
While we strive to ensure the highest level of security, transmitting data over the internet is not completely risk-free. If you suspect a security breach, please notify our support team immediately.
Your Rights
You have the following rights regarding your personal information:
Right to access
You may request to know and view what information we hold about you.
Right to correction
You have the right to request correction of any inaccuracies in your information.
Right to deletion
In certain circumstances, where there is no legal obligation to retain it, you may request that your information be deleted.
Right to restrict processing
In certain circumstances, you may request that processing of your information be limited.
Right to data portability
The right to receive a copy of your information in a structured, commonly readable format.
Right to opt out of marketing
You have the right to withdraw from marketing communications at any time.
To exercise any of the above rights, please contact our support team. We generally respond to your request within 30 business days.
Protection of Children and Minors
m71com's services are intended only for persons aged 21 and above. We do not knowingly collect personal information from minors or allow them to operate accounts. Strict age verification steps are taken at the time of account registration.
If you believe a minor is using our platform, please notify us immediately via live chat. The relevant account will be investigated promptly and necessary action will be taken.
International Data Transfers
m71com may use servers and technology services located in various countries to serve users in Bangladesh. In such cases, your information may be transferred internationally.
For any international transfer, we ensure that:
- The recipient country or entity follows adequate data protection standards;
- Contractual safeguards are in place;
- The confidentiality and security of your information is maintained.
Policy Changes
m71com reserves the right to update this privacy policy as a result of business changes, legal requirements, or technological developments. For significant changes, we will:
- Post a clear notice on the website;
- Notify you of the changes via your registered email;
- Update the "Last updated" date at the top of the page.
Continued use of the platform after an update will be taken as your agreement to the revised policy. We therefore recommend reviewing this policy regularly.
Contact Us
If you have any questions, concerns, or requests related to this privacy policy, please contact us:
- Email: [email protected]
- Live chat: 24/7 support in Bengali is available through the website.
We will process your request as quickly as possible and will generally respond within 30 business days.
We are always committed to protecting your information
Enjoy secure gaming on m71com under SSL encryption and fair play principles. Our 24/7 support team is here for you in Bengali for any questions.